Employee grievances are going to happen; it is a fact of life in any organisation. A failure to deal with a grievance effectively or adequately can lead to an employee bringing a costly claim for constructive dismissal. It is essential that organisations have a strong policy and an understanding of how to deal with grievance in order to prevent claims.
Expert Grievance Procedure Support
Agility UK’s HR team collectively have vast experience in dealing with grievance issues. Our clients can take comfort in the fact that the advice and support they receive is of the utmost quality.
Agility UK offers a flexible approach to helping clients deal with grievance issues and manage the grievance procedure process; we can work from a distance or deal with issues on site. Ultimately we will make our advice and support fit perfectly to your needs.
Areas to consider during a Grievance Procedure
- Employees who raise a grievance must feel comfortable. It is important that all grievance meetings are held in private and ideally with a manager who is not implicated in the grievance itself as this will encourage fluid communication, which is key
- A pro-active approach; it is vitally important that management are seen to take grievance issues seriously, otherwise a negative outcome is inevitable, whatever the decision<